We recently made an update for Sprout HR's real time logs fetching which is called the Push Function.
What is the Push Function?
- Logs are directly sent to Sprout HR from the biometric device via its serial number. Unlike before where the logs are sent to a fetcher first before to the Sprout HR, with the Push Function, once an employee logs in/out via the device, the logs would be forwarded to the Sprout HR right away (real time).
However, we require that the device has an ADMS (Automatic Data Master Server) Function.
Here are the guided steps to check if your device has the ADMS Function and enable the Push Function.
Go to the menu of your biometric device and try to find the COMM tab. (See Figure 1)
If you’re able to find the COMM, click it then look for the ADMS and then press ok.
If you can't find the ADMS tab as seen in Figure 2, please contact your biometrics provider if the device you're using can be updated to enable the ADMS function.
Turn On the domain name so that you can enter the exact server address (as seen in Figure 3).
Again, if the domain name is not available, contact your biometrics provider to check if your current device can be updated to enable the domain name function.
The last step is to get the Serial Number of all the devices used by your company and sent it to your Customer Success Manager or to firstname.lastname@example.org, so we can register your device/s on our end. (Please see Figure 4,5 & 6 for reference on where to find the serial number of your device)
Enable internet connection on the Biometric device when using ADMS function.
From the Biometric device, navigate to the Menu section and go to COMM.
From the COMM, navigate to the Ethernet section.
From the Ethernet, find the DHCP tab and make sure it's turned OFF.
Now find the DNS tab and make sure that the DNS is correct to what is provided in your network area.
Now find the Gateway tab and make sure that the gateway is correct to what is provided in your network area.
Now find the IP Address tab and make sure that the IP Address is correct to what is provided in your network area. (Please see image below for reference) If everything is now configured then Push Function should work properly right now.
You've just learned about the Sprout HR Push Function and how to check if your biometric device has an ADMS Function. If you have other clarifications, please send us a message at email@example.com.